Department Settings - Email Notifications

Under System Settings, you have the option to control what system emails are sent where. Under "departments" you can set an email for the following fields below:

Accounting

• Current Accounting Bars
• Online payments approved
• Package not filled
• CSV export

Operations

• Researcher notes if there is a researcher manager
• Client notes if there is a client manager
• Operations Reports (this is sent twice a day)

Information Resource Management

• Unsuccessful search
• Researcher alerts
• Failed Credit Report
• Failed MVR Report
• Change of researcher
• FROM address for Customer Service for client note

Compliance 

• Adverse and Pre-Adverse Orders
• Verification expirations

Marketing

This is a placeholder to save your marketing email information. This email does not send or receive any communication in the system. 

System Profile: Main Customer Service Email

• This email will be shown on your client's login screen
• FROM address for Verification Requests

Note: Reports can be sent to multiple email addresses by placing a comma or semicolon between the email addresses.