Ordering Option to Include AKA Names in Package Fulfillment for Pricing

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    Sydney

    Good afternoon, everyone!

    I am hoping you all can provide some additional feedback on this previous inquiry. Please take a look at the screenshot below. Would the addition of the two suggested options below accomplish your business needs in terms of AKA settings at the package level? I have included a more detailed description of the options and what they would control below.

    *These two potential options are hypothetical and would be mutually exclusive (i.e. could not apply both at the same time).

    Include AKAs in Package Price: When checked, any and all AKA names populated automatically or manually added to an order for this package would be free of charge (or "included in the package price") unless court fees apply.

    Include AKAs in Package Fulfillment (search type): When checked, the system would read how many of this search type are allowed in the package. It would then include any additional names as part of the package price (or at $0) until the search type quantity is fulfilled. Additional searches would be priced a la carte.

    Would one option or the other, or both, be ideal? Let us know your thoughts!

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    Shaikh Mohammed Hussain

    Infact the ability to count/limit the number of searches with in a package will be veru helpful to have. Considering Big Players in Background Industry like First Advantage/Hire Right etc have this feature on their packages. its a must for all of us as not having it creates inadvertent edge for those service providers that offer this option to clients in the market.

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    Pierre Rhodes

    Agreed, this will allow us a little more versatility in pricing out package projects for clients. Big players as stated above give their clients packages with options like 3 County Criminal included regardless of AKA...But it only applies to county criminal searches for the AKA not anything else.

    If a client wants to pay X amount for 5 county crims in their package and expect it. If they also understand they will be paying for the other searches related to an AKA like "Federals and such" then we should be able to provide that and make money on the "other searches". Right now we have to give them free AKAs for everything IF we want to fulfill the clients need or want of 5 county crims in the package.

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    Joe Gonzalez Jr

    Yes, let clients manually enter alias or former names for added fee, as auto-population from SSN Trace tends to have many misspellings and scares client with final price.

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    Pierre Rhodes

    Both options being available would be ideal.

    That way we can really give a customized option to clients that want an all inclusive price or at least fill up the package requirements and then charge a la carte regardless if its an AKA or not.

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    Marci Limbrunner

    Both of these options would be great as a lot of our clients are wanting unlimited names and counties in packages and some packages only require one name and are charged for those additional names.  

     

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    Keith Moore

    Both options would be good.

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    Yvette Rodriguez

    Both options would be nice!

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    Joe Degenhardt

    Yes, I agree with the above comments. Option 2 is equally important as Option 1.  would be very helpful

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    Sydney

    Thank you all for the feedback!

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