Final Report Formatting
User Story:
I am a CRA, and I would like the ability to control the data set sequence on final reports by search type.
Current Behavior:
There is control over the order of searches by search type, but the data associated with each search type is displayed in random order on the final report. For example, a report with 5 Employment Verifications will display EMPV searches in order with other search types according to the Order Number (global setting under Result Report Order); however, the EMPV searches themselves are arranged randomly on the final report.
Potential Enhancement:
Enhance the Result Report Order settings so that CRAs can decide how to display different data sets on the final reports (i.e. numerical order by search ID, alphabetical order by Company/School/Jurisdiction, etc).
Please let us know your thoughts by voting with the up/down arrows, or by posting in the comments.
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We would love for an update to be able to customize this, at least for employment history. Most applications for employment and resumes list the applicant's most recent employment to their oldest employment and as a result, this is usually how it is ordered by the employer/applicant for the background check. As a result, the final report detail gets scattered on the completed report which makes it harder for our client's to follow because the order on the final report doesn't always match the resume/application if there is a need for more than (1) employer being verified.
For example, without this change, a resume or application has employment listed in an "Employer #1, 2, 3, 4, 5" order, the final report should be in that same #1, 2, 3, 4, 5 order.
However, the order cannot currently be controlled and the report order could end up being Employer #1, 3, 5, 2, 4 which can be confusing/misleading for the end-user trying to read the report, especially if they are comparing the final report to the resume/application.
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